How much is unplanned downtime really costing you?
Reactive failures cost more and let people down when it matters most. We build asset-by-asset maintenance plans before problems happen, DA-19 aligned, manufacturer-matched, and tailored to your compliance obligations. Not a generic schedule. A perfect fit.
And if it does break - we're there, day or night, within your agreed response times.
"When did you last check whether your HVAC plant is still under warranty, or quietly costing you more in energy bills than a replacement would?"
Our perfect-fit approach
We use a class-leading asset and maintenance management system to organise structured data and workflows essential for effective and cost-efficient planned maintenance.
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Every task is tailored from the asset level up aligned to DA-19 (or alternatives), manufacturer requirements, your compliance obligations, and the current condition of installed assets.
Building your maintenance plan
We start with a detailed asset assessment before building any schedule:
Identify and code all assets — location, criticality, and condition
Record current asset condition and operational status
Review existing maintenance and repair history
Define task objectives, frequency, and key performance measures
Build and progressively refine your perfect-fit PPM programme
Benefits
Improved efficiency: systems run at peak performance, reducing energy costs
Extended lifespan: correct servicing prevents wear and delays replacements
Compliance & safety: systems meet regulatory and safety standards
Better air quality: prevents dust, mould, and contaminant build-up
Reduced downtime: proactive planned maintenance prevents unexpected breakdowns
Technical Capabilities
HVAC-R expertise
Deep knowledge across the full range of heating, ventilation, air conditioning, refrigeration plant, split systems, VRF/VRV, chillers, cooling towers, AHUs, packaged units, and hydronic systems.
Refrigeration handling & compliance
ARCtick licensed technicians with the skills and authorisation to handle, recover, and recharge all refrigerant types, including management of your transition away from ozone depleting substances.
Controls & building automation
Ability to work with BMS and building automation systems, including fault diagnosis, controls calibration, and integration of HVAC plant into broader building management platforms.
Mechanical services & hydraulics
Competency across gas-fired heating, hydronic distribution, hot and chilled water systems, pumps, heat exchangers, and associated pipework.
Electrical & ESM integration
Capacity to work across the electrical interfaces of HVAC plant, including switchboards, starters, and integration with fire/ESM systems where HVAC and essential services intersect.
Indoor air-quality & ventilation
Technical capability to assess, measure, and optimise IAQ outcomes including filtration, fresh air rates, humidity control, moisture management, and commissioning to AS 1668 and related standards.